Management profile
Kirk Kpogo
Operations Manager at Shop Now Africa.
Operations Manager
Professional profile
Kirk Kpogo is an administration and human resource management professional with experience in programme coordination, office operations, financial processing, records management and stakeholder support. His background includes work in international education administration and the public sector, where accuracy, confidentiality, coordination and adherence to established procedures are important.
Experience and perspective
At the University of Ghana's International Programmes Office, Kirk supported administrative and residential services for international students and staff. His responsibilities included coordinating events and logistics, monitoring programme expenses, reviewing invoices and payment documentation, maintaining records, supporting residence permit and visa-extension processes, and assisting with onboarding and welfare support. His earlier experience at the Judicial Service of Ghana involved human resource support, staff records, leave administration and personnel scheduling. His skills include workflow coordination, records management, expense monitoring, financial documentation, Microsoft Office and stakeholder communication.
Role at Shop Now Africa
As Operations Manager, Kirk supports the organisation of SNA's internal activities and the coordination required to deliver client work efficiently. He helps establish clear workflows, maintain reliable records and ensure that administrative and operational tasks are followed through.
Focus includes
- Coordinating internal operations and administrative workflows.
- Supporting project scheduling and resource coordination.
- Maintaining organised records and documentation.
- Monitoring assigned operational expenses and supporting payment documentation.
- Coordinating meetings, action items and follow-ups.
- Supporting the development of consistent operating procedures.
- Helping the team track deliverables, deadlines and outstanding tasks.
- Promoting responsible handling of business and client information.